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Requests

A request is a trackable unit of intent — a bug report, feature request, initiative, or any other reason work needs to happen. Requests answer the question: “why are we doing this?”

What a request is

Requests sit above specs and tasks in the hierarchy. A spec describes what a subsystem is; a task describes what to do; a request describes why it matters. By linking requests to the work they spawn, you maintain traceability from intent to implementation.

Every request has:

  • Title — a short description of the intent
  • Description — optional details, context, or reproduction steps
  • Origin — where it came from: conversation, bug, idea, user-report, or internal
  • Prioritycritical, high, normal, or low
  • Status — lifecycle state (see below)

Request lifecycle

open -> in-progress -> resolved
-> abandoned
-> deferred
StatusMeaning
openFiled but no work started
in-progressLinked work is underway
resolvedWork complete, outcome recorded
abandonedDropped; will not be addressed
deferredPostponed to a later time

Linking

Requests link to three kinds of work items:

  • Tasks — the specific units of work that address the request
  • Specs — the subsystems involved in fulfilling the request
  • Findings — bugs or ideas from the intake pile related to the request

Link work items to a request with:

Terminal window
jig request link <request-id> --task <spec>/<task>
jig request link <request-id> --spec <spec-name>
jig request link <request-id> --finding <finding-id>

Resolution

When a request is resolved, capture the outcome and what was learned:

Terminal window
jig request resolve <request-id> --outcome resolved --learning "Session tokens now refresh silently via middleware"

Possible outcomes:

OutcomeMeaning
resolvedFully addressed
partialPartially addressed; remaining work tracked separately
deferredPostponed with a plan to revisit
wont-fixIntentionally not addressing
cant-reproduceCould not reproduce the reported issue

Learnings

Every resolved request requires a learning — a sentence or two about what was discovered or decided. Learnings accumulate into a searchable knowledge base:

Terminal window
jig request search "auth token refresh"

This searches across request titles, descriptions, and learnings. Over time, learnings prevent the same questions from being re-investigated.

CLI commands

Terminal window
jig request create "Title" --description "Details" --priority high
jig request list
jig request list --status open
jig request show <id>
jig request link <id> --task <spec>/<task>
jig request resolve <id> --outcome resolved --learning "What we learned"
jig request defer <id> --reason "Waiting on upstream API"
jig request search "keyword"

See CLI Reference for full details on all request subcommands.